Frequently asked questions

We’ve gathered answers to the most common questions. If you can’t find what you need — just write to us.

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cars

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clients

Frequently asked questions

How is the payment made?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

Can I request a child seat?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

Can I request a child seat?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

Can I cancel my order?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

Can I book a transfer at night?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

What should I do if my flight is delayed?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

How is the payment made?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

How is the payment made?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

Can I request a child seat?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

Can I request a child seat?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

Can I cancel my order?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

Can I book a transfer at night?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

What should I do if my flight is delayed?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

How is the payment made?

Yes, of course. You can return or exchange goods (except those specified in Ukrainian law as non-returnable and non-exchangeable) within 14 days after receiving your order. To return or exchange an item, you need to pack it in the original branded packaging and send it to us using the free “Easy Return” service.

Book your transfer now and travel worry-free!

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    our advantages

    Fast booking

    Easy online transfer booking without unnecessary calls.

    Fixed price

    The cost is agreed upon before the trip — no hidden fees.

    Professional drivers

    Experienced and polite, always punctual.

    Online tracking

    We track flights and guarantee the vehicle arrives on time.

    Safety on the road

    Modern cars, technical inspection.

    Pickup at your address

    The driver will arrive exactly at your address — no waiting or searching.

    Fleet

    VIP ⭐

    VIP ⭐

    Maximum level of luxury and service. Premium class for special clients.

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    Economy

    Economy

    An affordable option for daily trips. Optimal price and basic comfort.

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    Comfort

    Comfort

    The most popular vehicle class. Spacious interior, air conditioning, and the perfect balance of price and comfort.

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    Special vehicles 👶

    Special vehicles 👶

    For trips with children, we provide certified child seats. Free and safe.

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    Business

    Business

    For business trips and special events. Executive cars with premium comfort.

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    Minivans

    Minivans

    Perfect for groups and families. Spacious 6–8 seat vehicles with ample luggage space.

    Details

    transfers across Ukraine and Europe

    MyTaxiTransfer24 provides transfer services between cities and countries.

    We will meet you at the airport, assist with your luggage, and take you to your destination in comfortable conditions.

    For families with children, we provide child seats completely free of charge to make your trip as safe and convenient as possible. All our vehicles are equipped with Wi-Fi, so you can stay connected throughout your journey. We maintain a transparent pricing policy — fixed rates with no hidden fees, the option of cashless payment, and easy online booking.

    MyTaxiTransfer24 is a reliable airport taxi service, a convenient intercity transfer, and a high-quality solution for those who value comfort, punctuality, and excellent service.

    With us, you will always arrive on time and without unnecessary stress.

    For families with children, we provide child seats absolutely free of charge to ensure maximum comfort and safety during your trip. Wi-Fi is available in all our cars, keeping you connected throughout the entire ride. We offer transparent pricing — a fixed cost with no hidden charges, the ability to pay cashless, and online transfer booking.

    MyTaxiTransfer24 means reliable airport transfers, comfortable intercity rides, and premium-quality services for clients who appreciate comfort, punctuality, and top-level service.

    With us, you will always reach your destination on time and worry-free.